NOW HIRING with a teal "more opportunities" button
NOW HIRING with a teal "more opportunities" button

CUSTOMER RELATIONS MANAGER NEEDED

The Customer Relations Manager is responsible for The Studios’ busy front desk operation, where tickets and artwork are sold, and memberships and donations are processed. Whether in person, or through part-time staff and volunteers whom they supervise, they are responsible for most initial impressions of The Studios. Specific responsibilities include:

  • Managing a part-time Customer Relations team to answer phones, greet visitors and sell tickets, memberships and class registrations. Off season, and as needed, Customer Relations Manager also performs these functions in person.
  • Uploading and maintaining event and art sales information on website and in database
  • Managing registration and ticketing lists for classes and events
  • Producing check requests for artists and instructors, based on registrations and art sales
  • Providing program support during receptions and events, including evenings
  • Receiving and signing out packages and artwork

 

About The Studios of Key West:

The Studios is a multifaceted organization at the heart of Key West’s cultural life, whose mission is to foster a creative and connected island community, and promote Key West’s reputation as a place where artists can thrive and create new work. From our growing island campus, we present exhibitions, theater, concerts, classes and other programs, and provide space for artists through a nationally recognized residency program.

To Apply:

Email cover letter and resume to Jed Dodds, Executive Director, at jed@tskw.org.

Applications accepted until the position is filled.

Job Qualifications:

A Successful Candidate will:

  • Have at least three years’ experience in customer relations, and/or relevant administrative work
  • Proficiency with computer systems, eg. databases, spreadsheets, website maintenance

Beyond the strict requirements of the job, they will be excited to work in a busy, everchanging environment, as part of a staff that isn’t afraid to roll up their sleeves and back each other up as needed. A demonstrated enthusiasm for the arts is a plus, and opportunities abound to support and participate in all aspects of our mission.

Compensation: $50-65k annually, commensurate with experience. No health benefits are provided.

Equal Opportunity: The Studios of Key West is an Equal Opportunity Employer. We are committed to diversity, equity and inclusion in all aspects of the organization and view every job opening as an opportunity to further those goals.

The Studios of Key West