TSKW policy

PRIVACY POLICY

The Studios of Key West respects and is committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY

WEEKLY CLASSES

Payment must be made at time of registration in order to guarantee a space. *In most cases, If you register and cannot attend please contact us 24 hours ahead for a full refund. Class credit will be issued for cancellations on day of class. TSKW can not issue a refund or credit for no-shows.

*In the event that a student purchases multiple consecutive classes at a discounted rate, (for example, a full month of Painting Boot Camp) no refund or credit will be offered on missed classes. Students have the option of gifting a class they will be unable to make to a friend, provided they notify the TSKW office of the switch.

EXTENDED COURSES

Extended Courses offer sessions over a number of weeks. If you have registered and will not be able to take the course, a written notice must be received 5 days before the scheduled program to receive credit or refund (less a $50 deposit) TSKW does not refund or credit any missed course sessions.

WORKSHOPS

Workshop refunds will be granted if cancellation is requested in writing at least 5 days in advance of the start date (less $50 deposit). After that time, credit only is issued (less $50 deposit) which can be applied to future programs.

CONCERT AND EVENT TICKETS

There will be no refunds on concert or event ticket sales.